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Kodak and Brand Building
- From: P3D Eric Goldstein <egoldste@xxxxxx>
- Subject: Kodak and Brand Building
- Date: Thu, 04 Sep 1997 09:59:12 -0400
I appreciate the patience you folks of the list have shown with my posts
which deal with Kodak and the state of the comsumer photography business
today... I think it is a fascinating case study in real time, and does
have major implications for all users of Kodak comsumer products, as it
is not at all clear that the company's future includes a consumer
products division...
Check out this company press release...no problem reading between the
lines on this one...
***********************************************************
BW1250 SEP 03,1997 8:47 PACIFIC 11:47 EASTERN
(30-MINUTE-PHOTOS-ETC) Business Trend: Brand Loyalty for Kodak
Photographic Products Buys Success for 30 Minute Photos Etc.
Business Editors
IRVINE, Calif.--(BUSINESS WIRE)--Sept. 3, 1997--You won't find a
single green-colored roll of Fuji film at 30 Minute Photos Etc. The
Irvine-based photo imaging center has learned the importance of brand
loyalty.
"Although Fuji Photo Film U.S.A. (NASDAQ:FUJIY) is a corporate
sponsor of the 1997 U.S. Tennis Open, and its logo adorns New York's
Arthur Ashe Stadium, consumers still embrace Kodak (NYSE:EK)
products. Here's the proof: the latest retailing trend is to link
up with only one key manufacturer. Just as Price Club offers only
one outside brand of film (Kodak), many retailers also are aligning
themselves with a single source for all products," noted Mitchell
Goldstone, president of 30 Minute Photos Etc.
"In the more than seven years that my company has applied this
winning strategy, only a handful of customers ever asked for another
manufacturer's product. Considering that hundreds-of-millions are
spent to market other photo products, consumers almost never demand
that our shelves be stocked differently. It's not that the market's
closed to competition, but rather that consumers get a better deal.
Kodak was the only one that sought our business and trusted us to
succeed in the early days of our company's history. The other
vendors never came by, and still don't. This business trend toward
brand loyalty has worked so well that I can count on a single hand
the number of people turned away because we didn't have a different
brand of film."
The benefits of brand loyalty toward a single vendor include: a
closer alliance and strong, family-like relationship with the
vendor; enhanced financial considerations; better wholesale/retail
pricing; easier ordering and inventory control; and retailers can
stock a complete line of products. Beyond guaranteed sales, the
manufacturer also enjoys this partnership because its store
merchandisers, which is a capital intensive point-of-sale expense,
displays only its brand. Often stores are in violation of its
agreement with one manufacturer by stocking these displays with
multiple products disassociated with the company paying for the
merchandiser.
30 Minute Photos Etc. is one of the nation's highest volume
independent retail photo imaging centers which now features on-site
Advanced Photo System film processing. The company recently was
awarded "Honorary Business of the Year" by the city of Irvine and
the Irvine Chamber of Commerce, and was recognized by Chapman
University for winning "The Ethics in America Outstanding
Achievement Award." Company president, Mitchell Goldstone, will be
a featured speaker at the Photo Marketing Association's Fall
Convention in Anaheim on Sept. 12, 1997.
Contact: Mitchell Goldstone, president, 30 Minute Photos Etc;
92 Corporate Park Plaza, Irvine, Calif. 92606; phone: 714/474-7654;
fax: 714/474-1233; e-mail: photos@xxxxxxxxxxx
--30--RMS/np TJJ/la
CONTACT: 30 Minute Photos Etc., Irvine
Mitchell Goldstone, 714/474-7654
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