P3D Re: Warning

[michaelk@xxxxxxxxxxxxxxxxxx (Michael Kersenbrock)]

> >Perhaps a file could be kept in the www page somewhere with user comments from
> >people on this list regarding the various common mail-order companies?  It would
> >obviously have to be carefully done so it's presented as people's OPINIONS and
> >personal experiences (gotta watch out for those pesky lawsuits), but it would
> >probably be useful to those who haven't been burned yet.
> 
> I'm concerned that it would have limited usefulness, because hearing only
> one side of the story (with an unknown number of significant points left out)
> makes it very hard for a reader to judge the relative merits of the
> companies involved. A person might have a grudge against a particular
> company and post strong accusations, or leave out comments on mistakes they
> made which either caused the situation or contributed to its severity.
> The relative number and severity of complaints about the various companies
> might not have much correlation to their actual "merits".

The rating list that's been around for maybe 15 years (or longer) is
continuously updated and has quite large numbers of "votes", and the
ratings are multi-level ("minor hassle" through "kiss of death").  One
person's personal grudge would make little difference except for those
stores with few votes, and those vote scores wouldn't be paid attention
to anyway.

"Scores" on that list also seem to match anecdotal stories that seem to
pop up from time to time (like the one just posted).

Mike K.



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