T3D An e-mail lesson

[john bercovitz <bercov@xxxxxxxxxxx>]

I've dinged NASA here for ignoring me when I wrote them the 
rover's stereo camera was windowed wrong.  Well, _I_ was wrong.  
They didn't ignore me and they did act on my "suggestion" but 
they were offended by my letter and I now presume that's why 
I didn't hear back from them.  I sent the note to a friend at 
JPL and the note was strongly worded because he's a busy guy 
and I wanted to catch his attention.  I almost subconsciously 
figured since I'd known him a long time, it wouldn't go past him 
in the state I wrote it.  I think he was too busy to read it 
very carefully and forwarded it as it was to the optical design 
folks.  When I found out it had been forwarded, I was mortified 
and could only hope that the guy who received it was deserving.  
I met the guy at the conference and that hope vanished.  The 
moral is that as is often said, don't send e-mail you wouldn't 
want the world to read.  So to set the record straight, these 
guys are anything but jerks.

John B


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