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My experience with B & H
- From: PeteScherm@xxxxxxx
- Subject: My experience with B & H
- Date: Thu, 17 Jun 1999 11:37:31 EDT
I started-out several years ago with Adorama. Had a few good shipments, but
had a three month plus back order after that, where they already had my money
but never told me the item had been discontinued.....in spite of a few
inquiring calls on my part. They knew the situation after the first month of
back-order.
One incidental dig at Le Camera. Two thousand bucks of Hasselblad equipment,
for which they charged my credit card twice and when I returned one of the
items a few days later, they refused to acknowledge that they had received
it. Thank goodness for UPS tracking, who had the signature on the return
slip.
I have ordered from B&H for years, had no significant trouble. One small
item was incorrect some months ago, they credited me for it and said to
forget about the inconvenience of returning it to them - just keep it.
They're all right in my book. And, living only 200 or so miles away, I get
regular service overnight. That's nice.
Pete Schermerhorn
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