S3D Re: priority mail woes

[Mary Ann & Wolfgang Sell <vmmasell@xxxxxxxxx>]

On the contrary, we have had nothing but success with
UPS. Wolfgang has pick up and delivery every day at the
store.  We ship just about everything via UPS.  We have
had a couple of packages lost years ago before tracking
but not since tracking started.  We had one claim for
something that arrived broken at other end.  No problem,
quick payment back to us as the sender and we refunded
the customer.  Large or small UPS seems the best.  Less
"bulk" than mail overall and quick service.  

I think there are some faults with all carriers -- but
we give UPS a thumbs up from our end!!!

Mary Ann Sell

E R Swanson wrote:
> 
> I'd have to say the USPS is far more reliable than UPS. Never had a lost
> package. Had one hassle collecting on insurance, but they finally paid.
> The new Confirmed Delivery from USPS is great for .35 cents.
> 
> UPS on the other hand leaves the package on the doorstep and literally
> runs. They figure that on an actuarial scale, you can lose a few at the
> basic $100 insurance level and no big deal (as far as they're concerned).
> UPS is more expensive. My most recent encounter with UPS was a simple
> shipment of a package from Nevada to Washington State. UPS sent it to New
> Jersey instead. It took *weeks* of trying to get them to locate their
> package (from the tracking record, it looks like they sent it from New
> Jersey to Spokane, WA, then back to New Jersey! It finally arrived, after
> about 3 weeks. Also UPS has the worst customer support on the planet. Even
> when they know where something is, where you are, and who sent it, they
> want *you* to contact the sender, so the sender can send a form so they
> can track it. E.g. they have all the necessary information, but require
> unnecessary paperwork.  Real efficiency, 'eh?
> 
> Elliott