Re: Wet HIE Film Boxes

[skyyler@xxxxxxxxxxxxxx (Jeffrey Clay)]

>My film order just arrived with everything in good order except the HIE.
>It is loosely wrapped in a plastic bag sealed shut with tape, and all 10
>boxes were exposed to moisture. Many of the ends have become unglued,
>some corners are torn, the boxes are mushy instead of crisp, and even
>the black ink in one spot has leached out in to the surrounding yellow
>field. There is no indication of moisture on the larger box everything
>was shipped in. The expiration date is 9/97. What I would like to know,
>I am right in demanding replacement by the film wholesaler? I haven't
>opened the plastic or the boxes because I haven't been able to reach the
>return manager yet, and don't want to jeopardize my claim. But doesn't
>this indicate more exposure to moisture than simple condensation from
>going from freezer to room temperature? And can't this be bad for the
>film? It was shipped from New Jersey to Kansas, so it was in cold
>temperatures most of the journey.
>-SMS
>--
>


please correct me if i am wrong, if the just the boxes  were wet, aren't
the canisters the film reside air/water tight.  i went on vacation this
past summer and i kept my film in a freezer zip lock bag inside a  freezer
chest. turned out the bag itself leaked water inside and thoroughly doused
my self-loaded film whereas film still in their canisters were fine.  i
guess it would just boil down to whether you feel more comfortable
returning the film in the event it was damaged(although i feel that is
unlikely).  and as far as it being cold, wouldn't that be better?  but as
far as demanding replacement, i personnally would be pissed off if i spent
$100 or so and received items in the above shape.  no i wouldn't blame you
one bit, though i think the film itself is fine.





jeff clay

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the spirit of skyyler j. lives on............november 14,1994-august 2,1996





ooowooo!!!

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gone but never forgotten
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Topic No. 2