RE: selling?

[P3D <Linnstaedt@xxxxxxx>]

Regarding selling and customer service, Dan Shelley writes:

<< You have something for sale in your 
 physical store and someone walks in. They see it, ....>>

I can readily understand Dan's viewpoint.  However, this is NOT a physical
store, and email means you could lose a sale, while trying to chase down
customer #1 who may have only been "kicking tires".  No?

My own perspective is practical.  "Money talks and bullsh*t walks."   So when
you have a buyer, mark the goods "sold" and wait for the money.  If others
show interest tell them it's sold, but if buyer #1 backs out they'll be on
the list.  If buyer #1 backs out and then reconsiders, then it depends upon
whether you've already notified #2 she has got the sale, in which case you
would tell #1, "It's been sold."  

** Job #1 is to sell your mechandise for money. **
If you've got an indecisive customer, while decisive others have money in
hand, you would be a fool to wait on the wieney!  What you actually do
depends on whether he is a proven customer, etc.  He needs to take a course
in "He who hesitates is Lost -- 101" .  Sellers treat customers with respect.
 It is appropriate to expect customers to treat sellers with a similar
respect.

Regards,
Robert


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